Joolz Geo/Geo2 Creaking Noise

If your Joolz Geo or Geo2 is making a creaking sound - particularly if it's unclear where the sound is coming from - you may need to tighten and lubricate your fold mechanism at the front of the frame above the front wheels. 

You'll find two screws on either side of the frame - check these are secure. If you feel any movement hand tighten until you feel resistance (If the screws don't move at all leave them as they are - they're already tight enough) 

Next wipe or brush away any dust/dirt around the moving parts of the fold hinge at the front of the frame (circled belong) and then apply a spray lubricant around and in between the joints.

Our service team prefer using Luberice for lubricating moving parts because cause it's a spray lubricant that dries to a grease, but any spray lubricant will be fine (WD40, Silicone Spray etc)

Fold and open the stroller a few times to ensure the lubricant is well distributed through the mechanism, wipe  and then leave it for a few hours to soak into the mechanism before testing to confirm if this has resolved the issue. 

If the noise persists please contact our customer service team for further assistance. 

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