Seat or hood fabric coming out of frame on Joolz Aer/Aer+

If you've found that the fabric of your Joolz Aer stroller has come out of the frame near the canopy this is a very quick fix. 

See the video attached for how to insert the fabric securely into the frame. 

Note it's essential to half fold the frame to be able to get the fabric back into position.

And when reopening the frame back up after positioning the fabric make sure the end is secured into the frame (with a finger guiding the end to make sure it doesn't come out)

See below what it should look like when it is securely in the frame:

Once it's been secured into the frame it's highly unlikely that this will reoccur as it can only come out when the frame is folded and if the fabric is then pulled out at the exact angle to unthread. 

However if this does happen more than once please reach out to our team for further assistance.